TERMS & CONDITIONS

Effective Date: January 2026

These Terms & Conditions (“Terms”) govern your access to and use of the Sleeping Pills Direct UK website (www.sleepingpillsdirectuk.com) and any associated services (the “Platform”).

By accessing or using the Platform, you agree to be legally bound by these Terms. If you do not agree, you must not use the Platform.

1. Eligibility

  • You must be at least 18 years of age to use this Platform.
  • By placing an order, you confirm that all information provided is accurate and complete.
  • We reserve the right to request identity or age verification where required.

2. Medical Responsibility

Products sold via the Platform are not a substitute for professional medical advice, diagnosis, or treatment.

You are responsible for:

  • Consulting a qualified healthcare professional before ordering.
  • Ensuring medicines are appropriate for your personal health circumstances.
  • Providing accurate medical and personal information.

We do not guarantee suitability, effectiveness, or outcomes.

3. Orders & Acceptance

  • All orders are subject to acceptance and availability.
  • Orders are confirmed only after successful payment verification.
  • We reserve the right to refuse, cancel, or limit any order at our discretion.
  • We may request further information before dispatch for safety or fraud prevention.

4. Pricing & Payments

  • Prices are displayed at checkout and may change without notice.
  • Payment must be made using approved payment methods.
  • Fraud and security checks may be conducted before dispatch.

5. Shipping & Refunds

Shipping and refunds are governed by our Shipping & Refund Policy, which forms part of these Terms.

6. Customs & Import Compliance

Customers are responsible for ensuring compliance with local import laws and regulations.

We are not liable for:

  • Customs delays
  • Seizures
  • Rejections by border authorities

7. Chargebacks & Abuse

Unauthorised chargebacks or misuse of our policies may result in:

  • Account suspension
  • Refusal of future orders
  • Sharing of relevant information with payment processors and fraud prevention services

8. Intellectual Property

All content on the Platform, including text, branding, graphics, and design, is owned by or licensed to Sleeping Pills Direct UK and may not be reproduced without permission.

9. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect or consequential losses.
  • Our total liability shall not exceed the amount paid for the relevant order.

Nothing in these Terms excludes liability that cannot legally be excluded under UK law.

10. Governing Law

These Terms are governed by the laws of England and Wales.
Applicable UK consumer protection legislation applies where required.